Your Rights and Responsibilities as a Patient

Patient Rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long term) results, alternatives and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.

(Adopted by the American Dental Association in 2009)

Your Responsibilities as a Patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibilityfor consequences resulting from declining treatment or from not following the agreed upon treatment plan.
  • You have the responsibilityto keep your scheduled appointments.
  • You have the responsibilityto be available for treatment upon reasonable notice.
  • You have the responsibilityto adhere to regular home oral health care recommendations.
  • You have the responsibilityto assure that your financial obligations for health care received are fulfilled.

(Adopted by the American Dental Association in 2009)

American Dental Association Leads Fight for Patient Rights

The American Dental Association has supported legislation that will set a few basic rules to promote high-quality care and protect patients in an increasingly bottom line-driven health care system.

ADA member dentists have been instrumental in moving the patients' rights issue into the national spotlight. The nation appears closer than ever to finally seeing a comprehensive patients' bill of rights passed into law.

While Congress debates various versions of patient rights legislation, the insurance and managed care industries have long supported legislation that would fail to protect all privately insured Americans against unfair delays and denials of coverage by their health plans, according to the ADA. Some ill-fated bills left out critical protections, such as guaranteeing people the option of choosing their own doctors or creating mechanisms to address patients' grievances against health plans. One proposal even omitted freestanding dental plans, which could have left more than 120 million dental patients without these vital protections.

The American Dental Association continues to lobby for the enactment of bipartisan legislation to help ensure that health plans treat patients fairly and do not discriminate against dentists. Here are some of the key issues identified by the ADA:

  • Coverage for freestanding dental plans, which account for the vast majority of Americans who have dental coverage.
  • Patient choice, by guaranteeing access to at least one plan with a point-of-service option that allows patients the opportunity to choose their own doctors.
  • Health plan accountability, through the availability of impartial, external review and by holding plans accountable when their decisions to delay or deny care harm patients.

Our Location

Conveniently located in Dublin Green Shopping Center, close to Dublin Costco Wholesale Store

7458 State Route 161 E, Plain City, OH 43064

(614) 504-5173

Hours

Monday:

11:00 AM-7:00 PM

Tuesday:

9:00 AM-3:00 PM

Wednesday:

9:00 AM- 5:00 PM

Thursday:

11:00 AM-7:00 PM

Friday:

8:00 AM-3:00 PM

Saturday:

8:00 am-3:00 pm

Sunday:

Closed

  • "Having recently moved to the Dublin-Hilliard area, I was looking for a new dentist. After researching several and reviewing client comments, I booked an appointment with Dr. Tong, who I found extremely competent, professional, friendly and more than willing to explain the services his practice offered. Unlike many dentists, who "farm out" cleaning, etc. to their techs, Dr. Tong performed the service himself. I was impressed. His is a small practice with a friendly and very competent staff. As someone without dental insurance, I found his fairly priced dental insurance package smart and affordable for my needs. I don't recommend services I received lightly. Dr. Tong and Green Dental Dublin is one I'm happy to post."
    Marshall Hood
  • "Great people great attitude no pain all smiles it's our families new dentist!!!"
    Horace Crosby
  • "Brand new office. Staff is very friendly and easy to schedule with. I had to have some fillings and Dr. Tong made it as pain free as possible."
    Alison Nesbitt
  • "Very good care and kind and caring dentist."
    Christine Yost
  • "The staff is very kind, Shay really like Dr. Tong, she has only seen him twice, I will be taking my other children to Dublin Green dental as well. Thanks for being so kind"
    Lacey Price
  • "Clean environment nice equipment, friendly staff, short wait time. I have been grinding my teeth for years and finally had a night guard made here. It fitted perfectly. For the first time in years I woke up feeling my jaws relaxed! My dentist even called to follow up. Thank you for the wonderful work!"
    Dawn
  • "It was such a great experience to visit this dental office. Dr. Tong and Dr. Wang admitted me immediately when I was in such denture pain. Dr. Tong analyzed the issue carefully and offered several solutions. Within just a few minutes, my pain was relieved without any medication. I wouldn’t consider this dental office if I could find other dental offices admitting me immediately. Now, I felt very fortunate visited this office and knowing how great doctors they both are! The office staff is supper nice and atmosphere is so family friendly! Strong recommendation for this dental office."
    Peixiang Sun
  • "Great practice and very personable staff. I hadn’t visited the dentist in about 4 years, so I was very nervous going in. They were wonderful and eased my nerves. They are also very reasonably priced for someone who doesn’t have dental insurance."
    Samantha Halcombe
  • "Great staff and atmosphere!"
    Richard Halcombe
  • "Highly recommend Dublin Green Family Dental."
    Carol Yutzy
  • "I have been a patient of Dr. Wang’s for a couple of years. I was so excited when she and Dr. Tong opened up a dental office in Dublin last month – Dublin Green Family Dental. Their dental place is very welcoming and is equipped with cutting edge technology to treat even the most complicated dental issues in house. They have late evening hours on Mondays and Thursdays to accommodate people’s busy day schedule. Dr. Wang is one of the kindest, and most understanding dentist. She explains what needs to be done, lets you decide, and never pressures you. She is very experienced, gentle, and effective. She always knows what to do and works with you to make sure you are 100% satisfied. I highly recommend Dr. Wang and her Dublin Green Family Dental!!!"
    Sharon Wei
  • "Highly recommend Dublin Green Dental.. Dr. Tong explained every step as he was working on my teeth. He kept my comfort in mind the entire time. The staff is very accommodating to my families needs. They have state of the art equipment!!! The dental hygienist is kind and compassionate. The receptionist is fast, efficient, and knowledgeable about insurance. Dr. Tong is super happy and can brighten your day. Doctor Tong and Doctor Wang love children. They made my children at ease and happy. Thank you!!"
    Kara Lewis